Occasionally it becomes necessary to reset your password if you have forgotten or lost it, or it has become compromised.
⏰Estimated time: 1 minutes
Reset Password
- Go to the Munetrix Login Page.
- Click Forgot Password.
- Enter your username. (municipal email address)
- Check ☑️ the "I'm not a robot" box - reCAPTCHA.
- Click the Reset Password.
- You should receive an email with a link to reset your Munetrix® password within a few minutes.
If you do not receive an email within a few minutes, please check your Spam and Junk folders in your email account.
- Copy and paste the link from your email into a new browser tab.
- Enter your username and new password twice.
- Click Reset Password.
- Once the login screen refreshes, login to your account with your username and new password.
If you experience issues with reseting your password, contact support@munetrix.com.